Privacy Policy

We respect your privacy. Any personal information we collect from you is solely for the purpose of completing your order and providing further service and support to you. During checkout, we will request your name, mailing address and email address. We will use this information to complete the order and notify you of your order status. Credit card details, including account holder's name, card number and expiration date are collected through a secure payment system, and Chloe James do not store this information. Any information you provide is protected and will not be sold, traded or rented to third parties, subject to the UK Data Protection Act. Any cookies used such as 'Google Conversion Tracking' are for monitoring marketing campaigns only.


By placing an order through the website your contact details are automatically entered onto our marketing database. The marketing database is used for sending newsletters, offering promotions and sending information to promote similar goods and services. If you do not wish to be added to this database, you must send an e-mail to following confirmation of your order, and stating that you do not wish to remain on the mailing list - your details will then be removed. Any emails that we send will also have an 'Unsubscribe' link, allowing you to opt out of any further campaigns.


To prevent or detect fraud, or to assist in verifying your identity, our secure payment system performs searches about you for the purposes of verifying your identity and credit rating. The agencies will record details of the search whether or not this application proceeds. The searches will not be seen or used by lenders to assess your ability to obtain credit.


By placing an order on this site you have given your consent for personal information to be used in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.